Privacy policy

At BEILEI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact customer support, or subscribe to our newsletter, we may collect:

Full name
Shipping and billing address
Email address
Phone number
Payment information
Order history

Automatically Collected Information

When you browse our website, certain information may automatically be collected, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on pages
Referral URLs
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve website functionality and user experience
Send order updates and shipping notifications
Prevent fraudulent transactions
Comply with legal obligations
Send promotional emails and marketing communications (you may unsubscribe at any time)

3. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers for business operations, including:

Payment processors
Shipping carriers
Website hosting providers
Marketing and analytics providers
Fraud prevention services

These third parties are only permitted to use your information as necessary to perform services on our behalf.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve browsing experience and analyze website traffic.

Cookies may be used to:

Remember user preferences
Maintain shopping cart functionality
Analyze website performance
Deliver relevant advertisements

You can disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States and China.

By using our services, you consent to the transfer of your information across international borders where data protection laws may differ.

7. Third-Party Services & Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review their respective privacy policies before providing personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will take reasonable steps to delete such information.